Maintenance

Routine maintenance is an important part of maintaining your garage door, entry door and windows. We’ve developed an easy to follow maintenance guide to assist you. Follow these maintenance instructions at least twice a year to ensure optimal operation for many years to come.

Need help performing maintenance? No problem. We’re here to help. Submit your maintenance request below and we will schedule a time that is convenient for you to perform your maintenance.

Garage Doors

  • Lubricate all moving parts and coat torsion springs with regular grade machine oil.
  • Check for loose or missing fasteners. See warning concerning spring components under tension.
  • Check moving parts for signs of wear. Pay close attention to end bearings, rollers, hinges and lift cables.
  • Check track support system for loose parts.
  • Check ease of door operation (if electrically operated, disconnect operator first). Note any binding or unusual noises.
  • Check for seal of door against jambs, header, and floor.
  • Check that all safety warning labels and tags are in place.

Periodic Cleaning: Use a mild detergent to wash your door; do not use abrasive cleansers. Check for scratches that can be reasonably repaired. If bare metal is exposed, treat with zinc-based primer. Avoid excessive touch-up; post-applied painting will not match original factory finish.

Label Maintenance: Product safety labels should be periodically inspected, cleaned or replaced as necessary to maintain good legibility at a safe viewing distance.

Entry Doors

  • Keep door clean from all debris, especially the hinges and weather stripping.
  • Use graphite to maintenance hinges and keyed locks on both interior and exterior doors. You can find graphite at your local hardware store.
  • Never use Vaseline or motor oil.
  • Clean your weather stripping with a mild soap solution. Do not saturate, use a damp cloth or non-abrasive sponge.

Windows

Vinyl Window Maintenance

Vinyl windows are the most maintenance-free building products on your house or building. They can become dirty, however, like any other product that is exposed to atmospheric conditions. Rain will usually keep them clean enough but if not, follow these simple tips. These instructions are from a study conducted by the Vinyl Window and Door Institute on the effectiveness of cleaning vinyl window frames after two years of outdoor exposure.

  • Wash using a soft cloth or soft bristle brush.
  • For hard to remove dirt and stains like topsoil, lithium grease, crayon, felt-tip pen, caulking, lipstick, grass, bubble gum, mold and mildew: use non-abrasive household cleaners. Always follow the manufacturer’s directions on cleansers.
  • Do not use abrasive cleaners such as Ajax®, Bon Ami®, etc. Abrasive materials can have an undesired effect on the surface of glass and window frames.
  • Do not use cleansers that have aggressive organic solvents that may affect the surface of the vinyl. Examples are chlorine bleach, liquid grease remover, nail polish remover and furniture polish/cleansers.

Wooden Window Maintenance

  • As with vinyl windows it’s important to keep your windows clean.
  • Do not use abrasive products
  • A mild soap solution will do the trick
  • Do not saturate the windows with water or cleaning solution
  • Use a soft cloth or soft bristle brush
  • As with all wooden exterior products regular sealing or painting will be intermittently required. (check manufacturer’s recommendations)

Garage Door Openers

  • Keep opener and peripheral parts such as photo cells free from dust, cobwebs, spider webs and bee’s nests etc. Note: By keeping your garage door closed you can avoid a lot of this.
  • Once a year, unplug your opener, remove the cover from the motor and wipe away dust and any other debris with a soft brush or cloth. Be careful not to damage any delicate parts such as the circuit board or limit assembly. Replace cover before plugging in the motor. Note: Never remove the cover or put it on unless the power cord is unplugged. This could cause electrical shock or damage your circuit board.
  • If you own a Liftmaster, Chamberlain, or Craftsman opener, use white lithium grease to lubricate the rail and gear assembly about once a year. The gear assembly is located inside the motor casing (you can check to see if it needs lubrication when you are performing the steps above. Always remember to unplug the motor before performing this maintenance). There’s no need to unplug the motor while greasing the rail. Never use oil or WD40.
  • If you own a Linear, Marantec, or Hormann opener, no lubrication is ever necessary. Just keep the opener clean as described in steps one and two.

Gate Operators

There are plenty of automatic Gate Openers to choose from (i.e. slide gate openers, swing gate openers etc.) It’s a great idea to buy those that are easy to maintain. This will save you from a lot of work and increase the life of your opener as well as your gate.

Here are a few tips on how you can clean and maintain your Gate Operators:

  • Use a silicon spray on the opener’s actuator. Spray silicon to the gate’s inner tube. Don’t using any oil-based sprays because these will only gather more dirt and dust. Only silicon spray can maintain the pliable inner seal while preventing the gates from becoming moist, especially when it’s extremely cold outside.
  • Apply grease to the hinge area. Take the arm of the gate out sometimes and let it swing to make sure that it is still working. When putting the arm back again, put it tight and solid.
  • Lubricate the pad mount of the Vehicle Gate Arm, particularly its pivot points. Greasing these points should allow them to move freely.
  • Oil the chain attached to the gate. Chains need to be oiled to insure they stay flexible. If it doesn’t budge, your gate won’t open. Greasing is also helpful when it’s heavily snowing and the chains are showing signs of freezing.

Maintenance Request

Complete the form below to request a maintenance visit from a member of our certified maintenance team. We will follow up with you to schedule a time that is convenient for you to perform your maintenance.